Shipping Information
Everything you need to know about how we deliver to you.
Delivery Options
Delivery Coverage
We deliver to 27,000+ pin codes across India, covering all 28 states and 8 union territories. Express and Same Day delivery is currently available in Bengaluru, Mumbai, Delhi NCR, Hyderabad, Chennai, Pune, and Kolkata.
Shipping Policies
Orders above ₹499 qualify for free standard shipping across India. Orders below this value incur a flat ₹49 delivery fee.
Our delivery partner attempts delivery up to 3 times. If all attempts fail, the order is returned to our warehouse and a full refund is processed.
Deliveries to Tier 3 cities and remote pin codes may attract an additional ₹49 surcharge. This is shown clearly at checkout before payment.
If your order arrives damaged, please raise a request within 48 hours of delivery with photos. We'll arrange a free replacement or immediate refund.
Aura currently ships only within India. International delivery is not available at this time.